So I have an orientation on Wednesday for FedEx and I was wondering do they ask for hea... My package was rerouted back to Memphis when it already cleared there and was in the ne... i need to know the delivery address. Besides calling, the next favorite option for customers looking for help is via Live Chat for Technical Support. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. In total, FedEx has 2 phone numbers. FedEx can also arrange to have a driver come and pick up an item at your home or office. Make sure you are calling the correct number for the country you are calling from. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. If you need an in-country toll-free number, look up your country on this page: However, if you don't have a touchtone phone, FedEx now has a voice-operated option, meaning you can simply say what you need and the automated system will direct you. If you think this information is inaccurate or know of other ways to contact FedEx please let us know so we can share with other customers. Reports on FedEx phone-based customer service tend to be mixed. September 15, 2020 05:30 PM ET. How Do I Report a Delivery Problem to Fedex? Our team is available Monday to Friday from 7:30 - 19:30. The FedEx call center that you call into has employees from Maryland, Spain, India, Philippines and is open 24 hours, 7 days according to customers. If you think this information is inaccurate or know of other ways to contact FedEx please let us know so we can share with other customers. To mail it in, use this address: FedEx, Cargo Claims Dept., P.O. Our team are happy to help. You may want to take notes during your call, so have pen and paper handy. All of these options have the advantage of providing you with a written record of your communication with FedEx. Our team is available Monday to Friday from 8:00 to 18:00 and Saturday from 8:00 to 12:00. And you can click here if you want to compare all the contact information we've gathered for FedEx. Hours: 24 hours, 7 days; best time to call: 8:05am. I received a text as follows - *. FedEx representatives can do many things to help you with shipping items and getting problems resolved. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Get in touch with customer support through email, phone, or social media. All tip submissions are carefully reviewed before being published, This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. How can we help you? Earnings Call; Title : Q1 FY21 Earnings Call : Date and Time : Tuesday, September 15, 2020 5:30 p.m. The next best way to talk to their customer support team, according to other FedEx customers, is by calling their 800-622-1147 phone number for their Billing department. We have updated our list of supported web browsers. Schedule & Manage Pickups. This might include tracking numbers, receipts, invoices, credit card statements, as well as the addresses of both sender and receiver. The main number is the same for the general customer support for US customers, but for international customers, the number is 1-800-247-4747. Sharing is what powers GetHuman's free customer service contact information and tools. If you choose "damaged," you need to keep the package, along with the packaging materials, so that FedEx can inspect it if they choose to do so. FedEx Trade Networks Customer Contact Center (8:00 a.m. - 8:00 p.m. EST) Email: ftn_customercontact@ftn.fedex.com U.S./Canada/Mexico Border Customer Service Global Ocean and Air Cargo Distribution: 1.800.249.2953 1.716.879.1075: FedEx Trade Networks Transport & Brokerage Customer Contact Center FedEx Trade Networks Services: Customer setups, rate quote assistance, … Yes, but they are not available to the public. Do local FedEx branches have phone numbers? If you need claims, press "61," while "62" is billing and "63" is technical support. The next best way to talk to their customer support team, according to other FedEx customers, is by calling their 800-622-1147 phone number for their Billing department. If you need to contact a FedEx representative regarding a shipment, you can call their customer service number or email them. If you need support or more information, contact FedEx in United Kingdom by email or phone. I was not home and FedEx left a package at the door. It's not always clear what is the best way to talk to FedEx representatives, so we started compiling this information built from suggestions from the customer community. Box 256, Pittsburgh, PA 15230. If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 8:30 to 17:00. Considered to be a pioneer in overnight delivery as well as technological innovations such as real time tracking for consumers, FedEx handles substantial call volume at its customer service centers. You can help! Have any relevant documentation and information in front of you at the time of your call. Please keep sharing your experiences so we can continue to improve this free resource. GetHuman builds free tools and shares information amongst customers of companies like FedEx. Here are some things that you can do: This is FedEx's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FedEx agent. Representatives can answer your questions about shipping issues, direct you to places where you can drop off a shipment or purchase services, and provide tracking information. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. If you didn't take notes, spend a few moments recalling what took place in writing what you remember down. People call FedEx for a number of reasons, including: There are several things that you can do to help ensure that your call to FedEx customer service is a productive one: Note: Like many businesses, FedEx uses an automated voice System to direct your call. What FedEx email do I use to send documents needed for a customs clearance delay? For instance, do you have a question, complaint, or compliment for FedEx? E-mail, call, or chat with support representatives to find answers, information and resources to all your shipping needs. Shipment not delivered, but address is correct. We've created these shortcuts and apps to try to help customers like you (and ourselves!) While 800-463-3339 is FedEx's best toll-free number, there are 9 total ways to get in touch with them.